Retail Floor Lead - Elevate Customer Experience

Vuori, Inc.; Torrance, Northern (CA, KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori, Inc. is seeking a Retail Store Floor Lead in Torrance, CA to guide the sales team with a customer-focused approach and Vuori’s brand standards.

You will lead by example, delegate tasks, and coordinate with the Store Manager and Assistant Store Manager to ensure smooth store operations. The role emphasizes building relationships, sharing product knowledge, and driving sales while maintaining Vuori’s energetic, optimistic culture.

Qualifications

• Customer service mindset with ability to create positive customer experiences.
• Proven leadership and team coordination in a retail setting.
• Punctuality and reliability with consistent attendance.
• Strong communication and interpersonal skills for customers and team.
• Ability to build relationships and provide product knowledge.
• Excellent organizational skills handling multiple tasks.

Responsibilities

• Create an unforgettable customer experience and lead the sales team.
• Own the sales floor, ensuring the customer experience is the priority.
• Assist fitting rooms, locate sizes, and provide feedback on merchandise fit.
• Engage customers with product details and upcoming events.
• Lead day-to-day store operations in the absence of the Manager.
• Drive sales goals in a team-based commission environment.
• Develop product knowledge across fashion trends and active-wear.

Skills

Customer service

Leadership

Punctuality

Communication

Relationship building

Organization

Multitasking

Fast-paced

Job description

Vuori, Inc. is seeking a Retail Store Floor Lead in Torrance, CA to guide the sales team with a customer-focused approach and Vuori’s brand standards.

You will lead by example, delegate tasks, and coordinate with the Store Manager and Assistant Store Manager to ensure smooth store operations. The role emphasizes building relationships, sharing product knowledge, and driving sales while maintaining Vuori’s energetic, optimistic culture.