Retail Floor Lead — Elevate Customer Experience

Vochure; Bellevue (WA); Hybrid; USD 30,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Generous Vuori Discount & Industry Per

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is hiring a Retail Store Floor Lead to guide the sales team, elevate the customer experience, and uphold Vuori’s brand standards on the shop floor. You will collaborate with the Store Manager and Assistant Store Manager to ensure strong store performance and guest satisfaction.

The role requires leadership, strong communication, and a passion for fashion and active-wear. Flexible hours, a weekend day, and a performance-based environment are part of the package.

Qualifications

• Must be able to lead a team with a focus on guest experience.
• Ability to communicate Vuori brand values clearly to customers and staff.
• Strong organizational and multitasking skills in a fast-paced retail setting.

Responsibilities

• Create an unforgettable customer experience.
• Lead the sales floor and team to prioritize the customer experience.
• Prepare fitting rooms, assist with sizes, and provide product feedback.
• Build lasting customer relationships and invite them to events.
• Stay informed on new products and top sellers to guide customers.

Skills

Customer service

Leadership

Communication

Sales-driven

Punctuality

Job description

Vuori is hiring a Retail Store Floor Lead to guide the sales team, elevate the customer experience, and uphold Vuori’s brand standards on the shop floor. You will collaborate with the Store Manager and Assistant Store Manager to ensure strong store performance and guest satisfaction.

The role requires leadership, strong communication, and a passion for fashion and active-wear. Flexible hours, a weekend day, and a performance-based environment are part of the package.