Retail Floor Lead: Experience & Sales Coach

Abercrombie & Fitch Co.; New York (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Benefits programs

Bonus opportunities

Merchandise discounts

Career advancement

Training programs

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure a quality in-store experience. You will be part of the store leadership team, guiding daily sales, customer service, and visual merchandising to meet performance goals.

The role emphasizes leadership on the floor, brand representation, and adherence to company culture. The position offers a part-time schedule with pay starting at $18.70 per hour and various employee

Qualifications

• Strong customer focus and interpersonal skills are essential.
• Excellent communication skills are required to interact with customers and team members.
• Knowledge of current fashion trends helps drive sales and brand awareness.
• Energetic, outgoing, and assertive personality with a positive attitude.
• Initiative, confidence, adaptability and flexibility are important in a retail setting.
• Ability to balance multiple tasks while maintaining attention to detail.
• A strong work ethic is expected for reliable performance.

Responsibilities

• Perform opening and closing routines.
• Operate register/point-of-sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge, brand awareness, and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and maintain inventory control.
• Represent the brand and exemplify company culture and values.

Skills

Strong customer focus

Excellent communication skills

Knowledge of fashion trends

Energetic and outgoing

Assertive

Initiative and adaptability

Flexibility

Strong work ethic

Education

High School diploma or GED

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to supervise on the sales floor, coach Brand Reps and Stock Associates, and ensure a quality in-store experience. You will be part of the store leadership team, guiding daily sales, customer service, and visual merchandising to meet performance goals.

The role emphasizes leadership on the floor, brand representation, and adherence to company culture. The position offers a part-time schedule with pay starting at $18.70 per hour and various employee