Retail Floor Lead & Brand Experience Coach

Abercrombie & Fitch Spain, SL; Durham (NC); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Quarterly Sales Incentive Bonus

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a Brand Affliate

Training and Development

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to support the store leadership team on the sales floor, coaching Brand Reps and Stock Associates to ensure quality customer experience and effective store operations.

Expect 12-16 hours per week with required weekend and holiday availability. Peak periods may increase hours to meet business needs. The role emphasizes product knowledge, brand awareness, and driving sales on the floor.

Qualifications

• High School Diploma/ G.E.D. preferred, or equivalent.
• 1 year of retail experience is preferred.
• Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to support the store leadership team on the sales floor, coaching Brand Reps and Stock Associates to ensure quality customer experience and effective store operations.

Expect 12-16 hours per week with required weekend and holiday availability. Peak periods may increase hours to meet business needs. The role emphasizes product knowledge, brand awareness, and driving sales on the floor.