Retail Field Service Technician III – Install & Support

Safeway; Marysville (WA); Vor Ort; USD 60.000 - 75.000; Vollzeit

Zusammenfassung

Safeway is seeking a Service & Delivery Technician III to support stores across Washington & Alaska, with emphasis on Seattle/Bellevue and the North region. You will install desktops, iPads, servers, printers, scanners, and network equipment, while maintaining inventory and adhering to deployment schedules.

The role requires 1+ years in retail technology, strong customer service and problem-solving skills, and the ability to lift up to 50 pounds.

Qualifikationen

• High school diploma or equivalent required or preferred.
• 1+ years’ retail tech experience preferred.
• 1+ years’ experience with retail store systems and hardware preferred.
• Ability to install/configure desktop and peripheral technology.

Aufgaben

• Support hardware platforms and systems in Safeway stores and district offices.
• Install desktops, iPads, servers, UPS, self-checkouts, printers, scanners, scales, and network gear.
• Maintain equipment inventory controls and policies.
• Travel to store locations for installations, including overnight stays.

Kenntnisse

Customer service

Problem solving

Communication skills

Technical troubleshooting

IT hardware knowledge

Ausbildung

High school diploma or equivalent

AA/AS/BA/BS degree preferred

Tools

Windows OS

MS Office

iOS/Android

Jobbeschreibung

Safeway is seeking a Service & Delivery Technician III to support stores across Washington & Alaska, with emphasis on Seattle/Bellevue and the North region. You will install desktops, iPads, servers, printers, scanners, and network equipment, while maintaining inventory and adhering to deployment schedules.

The role requires 1+ years in retail technology, strong customer service and problem-solving skills, and the ability to lift up to 50 pounds.