Retail Experience Specialist & Product Advisor

Apple; Providence (RI); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Employee Stock Purchase Plan

Medical & dental coverage

Discounted Apple products

Retirement benefits

Job summary

Apple Retail in Providence is seeking a Specialist who builds brand loyalty and creates owners of Apple products. You’ll deliver a customer service experience that is unique, asking questions to understand needs and customize recommendations.

You will stay up to date on Apple products and services, share knowledge with teammates, and contribute to an inclusive store environment. This role supports multiple customers in a fast-paced setting while maintaining accuracy and strong teamwork.

Qualifications

• Excellent customer service and communication skills.
• Ability to personalize solutions for customers.
• Comfort working in a fast-paced, multi-customer environment.
• Teamwork and willingness to help others.

Responsibilities

• Deliver excellent service by understanding customer needs and recommending Apple products and services.
• Stay up to date on product knowledge and explain purchase options.
• Assist peers and contribute to an inclusive store environment.
• Maintain accuracy and follow guidance in daily tasks.

Skills

Customer service

Sales

Communication

Teamwork

Learning mindset

Job description

Apple Retail in Providence is seeking a Specialist who builds brand loyalty and creates owners of Apple products. You’ll deliver a customer service experience that is unique, asking questions to understand needs and customize recommendations.

You will stay up to date on Apple products and services, share knowledge with teammates, and contribute to an inclusive store environment. This role supports multiple customers in a fast-paced setting while maintaining accuracy and strong teamwork.