Retail Experience Specialist: Delight Customers

Ross Stores, Inc.; Norfolk (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain attractive displays while keeping the store clean, safe, and orderly. A friendly, helpful attitude on the floor is essential.

You will handle basic transactions at the register, follow policies, and support loss-prevention efforts. The role involves collaborating with a diverse team to deliver efficient service and uphold Ross’s brand standards.

Qualifications

• Effective communication with customers, associates and store leadership.
• Ability to perform basic math in retail contexts.

Responsibilities

• Greet customers, assist with merchandise, and provide courteous service.
• Maintain store cleanliness and organized presentation per standards.
• Safeguard cash, handle transactions accurately, and follow POS procedures.
• Support loss prevention and follow safety guidelines on the sales floor.

Skills

Communication skills

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure a positive shopping experience. You will greet customers, assist with merchandise, and maintain attractive displays while keeping the store clean, safe, and orderly. A friendly, helpful attitude on the floor is essential.

You will handle basic transactions at the register, follow policies, and support loss-prevention efforts. The role involves collaborating with a diverse team to deliver efficient service and uphold Ross’s brand standards.