Retail Experience Specialist

Ross Stores, Inc.; Spanish Fort (AL); On-site; USD 28,000 - 36,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain merchandise presentation, and assist in all areas of the store with courtesy and professionalism.

This role emphasizes safety, loss prevention awareness, cash handling, fast problem solving, and teamwork. You will support store leadership, follow company standards, and contribute to a welcoming, well‑stocked, clean shopping environment each shift.

Qualifications

• Greet customers in a friendly, professional manner.
• Assist customers with merchandise questions and transactions.
• Maintain clean, organized selling floor and stock areas.
• Follow safety policies and loss prevention practices.
• Collaborate with team to meet store goals.

Responsibilities

• Provide excellent customer service and assist across store areas.
• Support cash handling and register operations with accuracy.
• Maintain merchandise presentation per company standards and layouts.
• Uphold safety, security, and loss prevention procedures.

Skills

Customer service

Cash handling

Merchandising

Safety procedures

Teamwork

Job description

Ross Stores, Inc. is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, maintain merchandise presentation, and assist in all areas of the store with courtesy and professionalism.

This role emphasizes safety, loss prevention awareness, cash handling, fast problem solving, and teamwork. You will support store leadership, follow company standards, and contribute to a welcoming, well‑stocked, clean shopping environment each shift.