Retail Experience Pro: Delightful Customer Service

Ross Stores, Inc.; Ormond Beach (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Ross Stores, Inc. is hiring a Retail Associate to help create a positive shopping experience. You will greet customers, assist with merchandise, and uphold presentation and cleanliness standards on the sales floor.

You’ll protect store safety, process transactions, and support leadership in daily operations. The role requires friendly communication, attention to detail, and teamwork in a fast-paced retail environment.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations used in retail.
• Cash handling responsibilities and accuracy.

Responsibilities

• Greet customers and provide courteous, knowledgeable assistance on the sales floor.
• Maintain a clean, safe store environment and report unsafe conditions to leadership.
• Ensure proper merchandise presentation and timely replenishment.
• Assist customers at the register and handle transactions accurately.
• Respond promptly to Customer Service inquiries and refer complex issues to Store Leadership.
• Represent Ross Brands with integrity and professionalism at all times.

Skills

Communication

Math skills

Cash handling

Job description

Ross Stores, Inc. is hiring a Retail Associate to help create a positive shopping experience. You will greet customers, assist with merchandise, and uphold presentation and cleanliness standards on the sales floor.

You’ll protect store safety, process transactions, and support leadership in daily operations. The role requires friendly communication, attention to detail, and teamwork in a fast-paced retail environment.