Retail Associate: Delightful Customer Experience

Ross Stores, Inc.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, answer questions, and maintain a clean, organized store environment. You will help with stocking, merchandising, and ensuring a positive shopping experience for every guest.

You will operate the POS system, process transactions, and follow company policies to support customer service and store operations. This role requires strong communication and teamwork in a fast-paced retail setting.

Qualifications

• Demonstrates excellent customer service and courteous behavior.
• Able to communicate effectively with customers and teammates.
• Follows cash handling and store policies accurately.

Responsibilities

• Greet customers and assist with questions in a friendly, helpful manner.
• Maintain a clean, organized sales floor and proper merchandise presentation.
• Operate POS system at registers and handle transactions accurately.
• Support loss prevention and safety procedures on the sales floor.
• Assist with stocking, merchandising, and store upkeep to meet presentation standards.

Skills

Customer service

Communication

Friendly demeanor

Eye contact

Education

High school diploma or equivalent

Tools

POS system

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, answer questions, and maintain a clean, organized store environment. You will help with stocking, merchandising, and ensuring a positive shopping experience for every guest.

You will operate the POS system, process transactions, and follow company policies to support customer service and store operations. This role requires strong communication and teamwork in a fast-paced retail setting.