Retail Experience Specialist

The TJX Companies, Inc.; Shrewsbury (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contribute

Job summary

Marshalls, part of The TJX Companies family, is seeking team members to deliver a superior customer experience in a fast-paced retail setting in Shrewsbury, NJ. You will interact with customers, maintain store standards, and support store operations across departments as needed.

The role emphasizes adaptability, strong communication, and the ability to multitask while driving loss-prevention and customer satisfaction. Benefits include discounts and a supportive, inclusive work environment.

Qualifications

• Excellent customer service skills required.
• Ability to work flexible hours to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capability to multitask in a dynamic retail environment.
• Ability to respond to changes in direction or unexpected situations.
• Physical ability to lift heavy objects as needed.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfying customer experience and interact with customers.
• Ring up purchases and returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Uphold merchandising standards and prepare merchandise for sale floor.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Retail experience

Job description

Marshalls, part of The TJX Companies family, is seeking team members to deliver a superior customer experience in a fast-paced retail setting in Shrewsbury, NJ. You will interact with customers, maintain store standards, and support store operations across departments as needed.

The role emphasizes adaptability, strong communication, and the ability to multitask while driving loss-prevention and customer satisfaction. Benefits include discounts and a supportive, inclusive work environment.