Retail Customer Experience Associate

The TJX Companies, Inc.; Florida; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Dental & vision

Paid holidays

Job summary

The Marshalls store under The TJX Companies, Inc. is seeking a dependable Associate to deliver a top-notch customer experience, uphold store standards, and assist in daily operations. You will engage with customers, help maintain an organized sales floor, and participate in merchandise processing and recovery tasks.

This role emphasizes strong communication, flexibility in scheduling, and teamwork in a diverse retail environment, with competitive pay and benefits as described.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Maintain a clean and organized store environment and follow procedures.
• Accurately ring customer purchases/returns and count change back to customer.
• Promote credit and loyalty programs.
• Contribute to store merchandising and recovery activities.
• Support safety, labor, and shrink reduction initiatives.
• Assist in other duties as assigned.

Skills

Customer service

Communication

Multitasking

Attention to detail

Teamwork

Flexibility

Lifting heavy objects

Retail experience

Job description

The Marshalls store under The TJX Companies, Inc. is seeking a dependable Associate to deliver a top-notch customer experience, uphold store standards, and assist in daily operations. You will engage with customers, help maintain an organized sales floor, and participate in merchandise processing and recovery tasks.

This role emphasizes strong communication, flexibility in scheduling, and teamwork in a diverse retail environment, with competitive pay and benefits as described.