Retail Associate — Customer Experience & Merchandising

The TJX Companies, Inc.; Newport (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

Marshalls Newport, part of The TJX Companies, invites you to join a vibrant team focused on delivering an above‑and‑beyond customer experience in a busy store. You will assist guests, stock shelves, ring sales, and help maintain a clean, organized shop floor while supporting loss prevention and safety standards.

This role requires a customer‑facing attitude, reliable availability to cover shifts, and a willingness to learn.

Qualifications

• Demonstrates excellent customer service with guests.
• Ability to work a flexible schedule to meet business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking in a fast-paced retail environment.
• Retail experience preferred.

Responsibilities

• Model customer experience practices with internal and external customers.
• Ring up purchases and returns accurately; handle cash and POS procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and maintain cleanliness and safety.

Skills

Excellent customer service

Flexible schedule

Strong communication

Attention to detail

Team player

Job description

Marshalls Newport, part of The TJX Companies, invites you to join a vibrant team focused on delivering an above‑and‑beyond customer experience in a busy store. You will assist guests, stock shelves, ring sales, and help maintain a clean, organized shop floor while supporting loss prevention and safety standards.

This role requires a customer‑facing attitude, reliable availability to cover shifts, and a willingness to learn.