Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Freeport (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

EAP

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will engage customers, maintain a clean store, and support merchandising, safety, and loss prevention programs while contributing to a positive store culture.

The role emphasizes flexibility in scheduling, strong communication, and multitasking to handle various duties across the store.

Qualifications

• Excellent customer service skills required.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities with attention to detail.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Adhere to operational, merchandising, and loss prevention standards.
• Ring purchases/returns accurately and count change back to customers.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Assist in store recovery and maintain cleanliness and organization on the sales floor.
• Support safety initiatives and adherence to labor laws.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Multi-tasking

Flexibility

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver exceptional customer service in a fast-paced retail environment. You will engage customers, maintain a clean store, and support merchandising, safety, and loss prevention programs while contributing to a positive store culture.

The role emphasizes flexibility in scheduling, strong communication, and multitasking to handle various duties across the store.