Retail Experience Leader: Motivate Teams, Elevate Service

Fleet Feet; Plano (TX); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

401(k) with 4% Company Match

Exclusive Discounts

Professional Development

Community Engagement

Inspiring Team Culture

Benefits Summary

Job summary

Fleet Feet is seeking a Retail Experience Manager to lead daily store operations, mentor a high-energy team, and deliver a premium customer experience. You will drive performance, coach staff, and ensure seamless store execution on the sales floor.

You will be responsible for coaching, scheduling, inventory control, and maintaining a customer-centric environment that aligns with Fleet Feet’s mission to support runners and deliver exceptional service.

Qualifications

• Proven retail management experience in customer-facing sales
• Strong coaching, communication and delegation skills
• Operational know-how including inventory and scheduling management
• Growth mindset with willingness to develop self and team

Responsibilities

• Lead daily store operations with passion and energy
• Coach and motivate the team to deliver premium customer experiences
• Drive store performance and maintain high-energy culture
• Oversee inventory, scheduling, and retail operations
• Be a role model for exceptional service and ownership of results

Skills

Retail management

Customer service leadership

Coaching & mentoring

Inventory management

Tools

POS systems

Retail analytics

Job description

Fleet Feet is seeking a Retail Experience Manager to lead daily store operations, mentor a high-energy team, and deliver a premium customer experience. You will drive performance, coach staff, and ensure seamless store execution on the sales floor.

You will be responsible for coaching, scheduling, inventory control, and maintaining a customer-centric environment that aligns with Fleet Feet’s mission to support runners and deliver exceptional service.