Retail Experience Lead - Front End & Training

The TJX Companies, Inc.; Roswell (GA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical coverage

Dental coverage

Vision coverage

Life insurance

Paid holidays

Job summary

The TJX Companies, Inc. invites you to join TJ Maxx as a Front End Leader at our Roswell, GA store. You will oversee a team of Associates, ensure a positive customer experience, promote loyalty programs, and model excellent service while keeping the store clean and organized.

We value teamwork, flexibility for nights and weekends, and the ability to train others. This role emphasizes strong communication, merchandising know-how, and a commitment to compliance with labor laws and company policies.

Qualifications

• Available to work flexible schedule, including nights and weekends
• Strong merchandising knowledge
• Capable of multi-tasking
• Strong communication and organizational skills with attention to detail
• Able to train others and work well with peers and supervisors

Responsibilities

• Creates a positive internal and external customer experience
• Promotes a culture of honesty and integrity; maintains confidentiality
• Trains and mentors Associates on front end principles
• Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
• Assigns registers and coordinates breaks for all Associates
• Addresses customer concerns promptly to ensure a positive experience
• Ensures Associates execute tasks according to store plan and priorities
• Communicates with management on priorities and progress
• Provides recognition and constructive feedback
• Partners with Management on Associate training needs
• Ensures adherence to labor laws and company policies
• Promotes credit and loyalty programs
• Supports shrink reduction goals and safety programs
• Promotes safety awareness and a safe environment
• Other duties as assigned

Skills

Strong communication

Organizational skills

Team player

Multi-tasking

Customer service

Job description

The TJX Companies, Inc. invites you to join TJ Maxx as a Front End Leader at our Roswell, GA store. You will oversee a team of Associates, ensure a positive customer experience, promote loyalty programs, and model excellent service while keeping the store clean and organized.

We value teamwork, flexibility for nights and weekends, and the ability to train others. This role emphasizes strong communication, merchandising know-how, and a commitment to compliance with labor laws and company policies.