Customer Experience Lead – Front End & Loyalty

The TJX Companies, Inc.; Roswell (GA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Paid holidays

Job summary

TJ Maxx in Roswell, GA is seeking an associate with leadership capability to oversee front-of-store activities and promote a top-notch customer experience. You will train staff, coordinate POS coverage, and support management in achieving store goals.

Applicants should have 1 year of retail experience and at least 6 months of leadership experience, with strong communication and teamwork skills in a fast-paced environment.

Qualifications

• Must have 1 year of retail experience and 6 months of leadership experience.
• Strong communication and organizational skills with attention to detail.
• Ability to train others and work with a team.

Responsibilities

• Promote an excellent customer experience and lead front-of-store team.
• Train and mentor Associates on front-end principles and loyalty programs.
• Coordinate registers, POS coverage, and breaks; respond to customer concerns promptly.
• Ensure tasks align with store plan and communicate priorities to management.

Skills

Customer service

Leadership

Training and mentoring

Merchandising

Communication

Job description

TJ Maxx in Roswell, GA is seeking an associate with leadership capability to oversee front-of-store activities and promote a top-notch customer experience. You will train staff, coordinate POS coverage, and support management in achieving store goals.

Applicants should have 1 year of retail experience and at least 6 months of leadership experience, with strong communication and teamwork skills in a fast-paced environment.