Retail Experience Lead | Customer Service & Training

The TJX Companies, Inc.; Monaca (Beaver County); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Employee discount

401(k)

Healthcare benefits

Paid time off

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking a front-of-store leader in Monaca, PA. You will supervise associates, promote exceptional customer service, and actively support loyalty programs while ensuring a clean, organized store environment.

The role requires flexibility with nights and weekends, strong merchandising knowledge, and the ability to train others. TJX offers a competitive salary and comprehensive benefits as part of a Fortune 100 company.

Qualifications

• Strong understanding of merchandising techniques.
• Capable of multi-tasking.
• Strong communication and organizational skills with attention to detail.
• Team player, working effectively with peers and supervisors.
• Able to train others.

Responsibilities

• Promote excellent customer experience and oversee frontline associates.
• Lead and coach associates on front-end principles and loyalty programs.
• Ensure POS coverage, manage breaks, and store operations.
• Address customer concerns promptly and maintain a clean, organized store.
• Promote safety, labor compliance, and store shrink reduction initiatives.

Skills

Merchandising techniques

Multi-tasking

Communication

Team player

Train others

Job description

Marshalls, part of The TJX Companies, Inc., is seeking a front-of-store leader in Monaca, PA. You will supervise associates, promote exceptional customer service, and actively support loyalty programs while ensuring a clean, organized store environment.

The role requires flexibility with nights and weekends, strong merchandising knowledge, and the ability to train others. TJX offers a competitive salary and comprehensive benefits as part of a Fortune 100 company.