Retail Engagement Specialist

2020 Companies, Inc.; Milwaukee (WI); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

No weekends

Weekly pay (DailyPay options available)

Paid training and onboarding support

Mileage reimbursement

Full benefits package including medical, dental, vision, PTO, and 401(k)

Job summary

2020 Companies, Inc. seeks a Retail Engagement Specialist to enhance retail relationships and support business growth across Milwaukee. This field-based role requires daily travel and involves visiting multiple stores, providing support to merchants, and tracking activities through mobile tools.

Candidates must possess a high school diploma and prior experience in sales or marketing. A commitment to customer satisfaction and strong communication skills are essential.

Benefits include weekly pay, paid training, and a full benefits package.

Qualifications

• High school diploma or equivalent experience required.
• Six months prior sales, promotion, retail, or marketing experience.
• Excellent communication, presentation, interpersonal, and problem-solving skills.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants.
• Provide on-site support and answer questions for merchants.
• Document visits and track activity using mobile tools.

Skills

Excellent communication

Interpersonal skills

Problem-solving skills

Sales experience

Reliability

Education

High school diploma or equivalent

Job description

Job Type: Regular | Location: Market - AMRET - WI - Milwaukee 284 | Schedule: Monday - Friday | Pay: $25 per hour plus 10% monthly bonus opportunity

Overview

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory.

Key Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point-of-sale materials and branding in-store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Attempt to place point-of-purchase signage on exterior and/or interior of business
• Advise merchants by providing information on products
• Audit and record competitive products, promotions, merchandising displays and merchant feedback
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch-related activities, as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure feedback reporting is submitted in a timely manner

What the Role Looks Like

• Field-based position with daily travel within your assigned territory
• Approximately 22-35 retail visits per day depending on geography and scheduling
• Mix of in-store engagement, driving, and administrative follow-up
• Independent work style with strong support from leadership and training teams

Benefits & Perks

• No weekends
• Weekly pay (DailyPay options available)
• Paid training and onboarding support
• Mileage reimbursement and paid travel time
• Next-day pay options available
• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Company-provided mobile device and materials

Qualifications

• High school diploma or equivalent experience required
• Six (6) months prior sales, promotion, retail, or marketing experience
• Demonstrated knowledge of products and services
• Excellent communication, presentation, interpersonal, and problem-solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to lift and carry up to 15 lbs. at a time
• Ability to multi-task in a fast-paced, team environment
• Ability to maintain customer confidentiality
• Reliable transportation within assigned territory
• Personal vehicle, valid driver’s license, proof of insurance, and successful MVR screening

Performance Expectations

• Meet or exceed quarterly visit goals
• Meet or exceed weekly in-store time goals
• Visit multiple store locations on a daily and weekly basis
• Effectively schedule store visits two weeks or more in advance
• Effectively execute assigned activities inside each location during all visits
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
• Record and maintain appropriate documentation for each visit

EEO Statement

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.