Retail Engagement Specialist

2020 Companies, Inc.; Bellevue (WA); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Mileage reimbursement

Paid training

Weekly pay

Full benefits package

Job summary

2020 Companies, Inc. is seeking a Retail Engagement Specialist to visit retail locations in the assigned territory and engage with merchants about the client’s financial services and program benefits. This field-based role requires daily travel and a strong focus on relationship-building.

You will provide on-site support, answer questions, and ensure merchants understand and trust the program. Mileage reimbursement and paid training are offered, with a comprehensive benefits package and weekly

Qualifications

• Strong communication and interpersonal abilities with customers and merchants.
• Ability to work independently in a field-based role.
• Excellent time management and organizational skills.
• Comfortable with daily route scheduling and reporting.
• Professional, reliable, and customer-focused demeanor.

Responsibilities

• Visit retail locations within the territory and engage with merchants.
• Educate new merchants on client programs and benefits.
• Provide on-site support and address questions/concerns.
• Place and maintain in-store POP materials and branding.
• Document visits and track activity using mobile tools and reporting systems.
• Collaborate with leadership to meet territory goals.

Skills

Communication skills

Interpersonal skills

Independent/ownership

Organizational skills

Customer-focused

Education

High school diploma or equivalent

Job description

Overview

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory! Schedule: Monday - Friday. Pay: $25 per hour plus 10% Monthly Bonus Opportunity.

What You’ll Do

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

What This Role Looks Like

• Field-based position with daily travel within your assigned territory.
• Approximately 22-35 retail visits per day depending on geography and scheduling.
• Mix of in-store engagement, driving, and administrative follow-up.
• Independent work style with strong support from leadership and training teams.

What’s In It for You

• No weekends.
• Weekly Pay (DailyPay Options Available).
• Paid training and onboarding support.
• Mileage reimbursement and paid travel time.
• Next‑day pay options available.
• Full benefits package including medical, dental, vision, PTO, and 401(k).
• Company‑provided mobile device and materials.

What We’re Looking For

Strong communication and interpersonal skills; comfortable working independently in a field-based environment; organized, reliable, and able to manage a daily route; adaptable, professional, and customer-focused. Prior retail, sales, field marketing, or customer‑facing experience is a plus.

Qualifications

• High school diploma or equivalent.
• Six (6) months prior sales, promotion, retail, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to lift and carry up to 15 lbs.
• Ability to multi‑task in a fast‑paced, team environment.
• Ability to maintain customer confidentiality.
• Reliable transportation within assigned territory.

Performance Measurements

• Meet or exceed quarterly visit goals.
• Meet or exceed weekly in‑store time goals.
• Visit multiple store locations on a daily and weekly basis.
• Effectively schedule store visits two weeks or more in advance.
• Effectively execute assigned activities inside each location during all visits.
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity.
• Record and maintain appropriate documentation for each visit.

Equal Opportunity Employer Statement

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.