Retail Engagement Specialist

2020 Companies, Inc.; New York (NY); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Weekly pay

Paid training

Mileage reimbursement

Next-day pay

Full benefits package

Company device

Job summary

2020 Companies, Inc. is seeking a Retail Engagement Specialist to build strong merchant relationships, increase program visibility, and drive growth across your territory in New York. The role is field-based with daily travel, typically 22–35 visits per day, combining in-store engagement, driving, and admin follow-up.

You will train merchants on client products and ensure confidence in our services. Applicants should have a high school diploma and about 6 months of sales/retail experience; a

Qualifications

• High school diploma or equivalent required.
• Six (6) months prior sales, promotion, retail, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem-solving skills.
• Impeccable integrity and commitment to customer satisfaction.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship-focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point-of-sale materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.
• Partner with the client to train and advocate client products at the retailer.
• Travel to major markets and events for launches to promote products.
• Contribute to team effort by assisting in launch-related activities, as needed.
• Responsible for accurately tracking and communicating all activity to Retail Operations.

Skills

Sales experience

Customer service

Communication

Presentation

Interpersonal skills

Problem solving

Multi-tasking

Reliability

Driver's license

Education

High school diploma or equivalent

Job description

Job Overview

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Job Details

Job Type: Regular Work

Location: Market - AMRET - NY - New York

Schedule: Monday - Friday

Pay: $25 per hour plus 10% Monthly Bonus Opportunity

Requirements

• Personal vehicle, valid driver's license, proof of insurance
• Successful completion of a Motor Vehicle Record (MVR) screening

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship‑focused manner
• Introduce and educate new merchants on the client’s financial services and program benefits
• Provide on‑site support, answer questions, and address concerns to ensure merchant understanding and confidence
• Place and maintain point‑of‑sale materials and branding in‑store
• Document visits and track activity using mobile tools and reporting systems
• Work closely with leadership to ensure territory goals and coverage expectations are met
• Partner with the client to train and advocate client products at the retailer
• Drive merchant awareness within your assigned territory
• Maintain professional interaction with both merchants and fellow employees
• Attempt to place point of purchase signage on exterior and/or interior of business
• Advise merchants by providing information on products
• Audit and record competitive products, promotions, merchandising, displays and merchant feedback
• Travel to major markets and events for iconic launches to promote products
• Contribute to team effort by assisting in launch‑related activities, as needed
• Responsible for accurately tracking and communicating all activity to Retail Operations
• Ensure feedback reporting is submitted in a timely manner

Day‑to‑Day

The role is field‑based with daily travel within your assigned territory. You will make approximately 22‑35 retail visits per day depending on geography and scheduling, mixing in‑store engagement, driving, and administrative follow‑up.

You will work independently, with strong support from leadership and training teams.

Benefits

• No weekends
• Weekly Pay (DailyPay Options Available)
• Paid training and onboarding support
• Mileage reimbursement and paid travel time
• Next‑day pay options available
• Full benefits package including medical, dental, vision, PTO, and 401(k)
• Company‑provided mobile device and materials

Qualifications

• High school diploma or equivalent experience required
• Six (6) months prior sales, promotion, retail, or marketing experience
• Demonstrated knowledge of products and services
• Excellent communications, presentation, interpersonal and problem‑solving skills
• Impeccable integrity and commitment to customer satisfaction
• Ability to lift and carry up to 15 lbs. at a time
• Ability to multi‑task in a fast‑paced, team environment
• Ability to maintain customer confidentiality
• Reliable transportation within assigned territory

Performance Measurements

• Meet or exceed quarterly visit goals
• Meet or exceed weekly in‑store time goals
• Visit multiple store locations on a daily and weekly basis
• Effectively schedule store visits two weeks or more in advance
• Effectively execute assigned activities inside each location during all visits
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity
• Record and maintain appropriate documentation for each visit

EEO Statement

2020 Companies is committed to creating a diverse and inclusive organization and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.