Retail Engagement Specialist

2020 Companies, Inc.; Austin (TX); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

No weekends

Weekly pay

Mileage reimbursement

Paid training

Next-day pay

Full benefits package

Job summary

2020 Companies, Inc. is seeking a Retail Engagement Specialist to build retail partner relationships, educate merchants on the program, and drive growth across your territory in Texas.

This field-based role requires driving within an assigned territory, visiting local retailers, and delivering on-site support to ensure a strong customer experience. You will be the face of the brand in the field, fostering trust and engagement.

Qualifications

• High school diploma or equivalent.
• Six months of sales, promotion, retail, or marketing experience.
• Excellent communication and problem-solving skills.
• Ability to lift up to 15 lbs and travel within the territory.

Responsibilities

• Visit retail locations within territory and engage with merchants professionally.
• Educate merchants on the client’s financial services and program benefits.
• Provide on-site support, answer questions, and address concerns.
• Place and maintain POS materials and branding in-store.
• Document visits and track activity using mobile tools and reporting systems.
• Work with leadership to meet territory goals.

Skills

Strong communication

Interpersonal skills

Independent field work

Organization

Customer-focused

Retail experience preferred

Education

High school diploma or equivalent

Job description

Job Type: Regular Work Location: Market - AMRET - TX - Austin 87

Overview

Join 2020 Companies as a Retail Engagement Specialist and play a key role in building retail partner relationships, increasing program visibility, and supporting business growth across your territory!

Schedule & Compensation

Schedule: Monday - Friday. Pay: $21 per hour plus 10% Monthly Bonus Opportunity.

Requirements

This position requires a personal vehicle, valid driver’s license, proof of insurance, and successful completion of a Motor Vehicle Record (MVR) screening. This is a field‑based role where you will visit local retailers and ensure they understand how to maximize the value of the program. You will serve as the face of the brand in the field, building relationships, providing education, and ensuring a strong customer experience at each location.

Responsibilities

• Visit retail locations within your assigned territory and engage with merchants in a professional, relationship‑focused manner.
• Introduce and educate new merchants on the client’s financial services and program benefits.
• Provide on‑site support, answer questions, and address concerns to ensure merchant understanding and confidence.
• Place and maintain point‑of‑sale materials and branding in‑store.
• Document visits and track activity using mobile tools and reporting systems.
• Work closely with leadership to ensure territory goals and coverage expectations are met.

Day‑to‑Day

The role is field‑based with daily travel within your assigned territory. Expect approximately 22‑35 retail visits per day depending on geography and scheduling. The mix includes in‑store engagement, driving, and administrative follow‑up. Work independently with strong support from leadership and training teams.

Benefits & Perks

• No weekends.
• Weekly pay (DailyPay options available).
• Paid training and onboarding support.
• Mileage reimbursement and paid travel time.
• Next‑day pay options.
• Full benefits package including medical, dental, vision, PTO, and 401(k).
• Company‑provided mobile device and materials.

What We’re Looking For

• Strong communication and interpersonal skills.
• Comfortable working independently in a field‑based environment.
• Organized, reliable, and able to manage a daily route.
• Adaptable, professional, and customer‑focused.
• Prior retail, sales, field marketing, or customer‑facing experience is a plus.

Qualifications

• High school diploma or equivalent.
• Six (6) months prior sales, promotion, retail, or marketing experience.
• Demonstrated knowledge of products and services.
• Excellent communications, presentation, interpersonal and problem‑solving skills.
• Impeccable integrity and commitment to customer satisfaction.
• Ability to lift and carry up to 15 lbs. at a time.
• Ability to multi‑task in a fast‑paced, team environment.
• Ability to maintain customer confidentiality.
• Reliable transportation within assigned territory.

Performance Measurements

• Meet or exceed quarterly visit goals.
• Meet or exceed weekly in‑store time goals.
• Visit multiple store locations on a daily and weekly basis.
• Effectively schedule store visits two weeks or more in advance.
• Effectively execute assigned activities inside each location during all visits.
• Effectively demonstrate an ability to establish and influence business relationships through merchant awareness, POP placement and consistent productivity.
• Record and maintain appropriate documentation for each visit.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.