Retail Energy Sales & Customer Service Pro

UES Careers; Cleveland (OH); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid training

Career development

Local, in-person work

Team-oriented environment

Job summary

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at partner retail locations. You will explain energy options, review programs, and help customers choose plans that fit their needs in a friendly, professional environment.

The role emphasizes strong communication, dependability, and a customer-focused attitude, with paid training and opportunities for advancement. Local, in-person work with no overnight travel is normal.

Qualifications

• High school diploma or equivalent.
• Excellent communication and interpersonal skills.
• Experience in retail or customer service is preferred but not required.
• Able to start conversations and explain options clearly.

Responsibilities

• Engage with customers and answer questions about energy options.
• Review electricity, natural gas, and other energy programs.
• Explain plan options in a clear, helpful way.
• Help customers select solutions that fit their needs.
• Provide a positive, professional customer experience.
• Stay knowledgeable about current programs and promotions.

Skills

Communication Skills

Customer Service

Face-to-face Selling

Education

High school diploma or equivalent

Job description

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at partner retail locations. You will explain energy options, review programs, and help customers choose plans that fit their needs in a friendly, professional environment.

The role emphasizes strong communication, dependability, and a customer-focused attitude, with paid training and opportunities for advancement. Local, in-person work with no overnight travel is normal.