Retail Energy Advisor – Customer-Focused Sales

Universal-Energy-Solutions; Akron (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid training

Career development

Local work with no overnight travel

Job summary

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at partner retail locations. In this role, you will engage with customers, review energy options, and help them choose plans that fit their needs while delivering a positive customer experience.

No prior energy experience is required; training is provided, and opportunities for advancement exist within a local, team-oriented environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Candidates should be comfortable starting conversations with new people.
• Previous retail, customer service, hospitality, or sales experience is preferred but not required.

Responsibilities

• Engage with customers and answer questions about home energy options.
• Review electricity, natural gas, and other energy programs.
• Explain plan options in a clear, helpful way.
• Help customers select solutions that fit their needs.
• Provide a positive, professional customer experience.
• Stay knowledgeable about current programs and promotions.

Skills

Communication skills

Interpersonal skills

Outgoing personality

Coachability

Education

High school diploma or equivalent

Job description

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at partner retail locations. In this role, you will engage with customers, review energy options, and help them choose plans that fit their needs while delivering a positive customer experience.

No prior energy experience is required; training is provided, and opportunities for advancement exist within a local, team-oriented environment.