Retail Energy Advisor: People-First Sales & Service

Universal Energy Solutions; Akron (OH); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Paid training

Career development

Local retail locations

No overnight travel

Job summary

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail locations. You’ll help customers understand energy options for their homes and guide them to plan choices that fit their needs.

No prior energy experience is required. We value friendly, motivated people who communicate well and enjoy helping others, with a focus on delivering a positive, professional customer experience in a retail setting.

Qualifications

• Strong communication and interpersonal skills are essential.
• Experience in customer-facing roles is a plus.
• Ability to convey complex energy options clearly to customers.

Responsibilities

• Engage with customers and answer questions about energy options.
• Explain plan options and help customers choose solutions that fit their needs.
• Provide a positive, professional customer experience in a retail setting.
• Stay knowledgeable about current programs and promotions.

Skills

Communication skills

Interpersonal skills

Customer service

Education

High school diploma or equivalent

Job description

Universal Energy Solutions is hiring a Retail Sales & Customer Service Representative to meet face-to-face with customers at our partner retail locations. You’ll help customers understand energy options for their homes and guide them to plan choices that fit their needs.

No prior energy experience is required. We value friendly, motivated people who communicate well and enjoy helping others, with a focus on delivering a positive, professional customer experience in a retail setting.