Retail Display Installer – Technology

2020 Companies, Inc.; Kansas City (MO); On-site; USD 19,434 - 27,679; Full time

Benefits offered by this job

Paid training

Next-day pay access

Mileage reimbursement

Job summary

2020 Companies, Inc. is seeking a Field Services Representative in Kansas City, MO. The role requires independent work with flexible scheduling across Monday to Friday, including early mornings and weekends as needed. Responsibilities include installing displays, managing tasks via software, and ensuring client satisfaction.

Successful candidates will be 18 or older, possess effective communication skills, have reliable transport, and complete training within designated timeframes. The position offers benefits like paid training and next-day pay on demand through DailyPay.

Qualifications

• Must be 18 or older and authorized to work in the U.S.
• Flexible availability for various shifts and tasks.
• Capable of lifting up to 60 lbs and climbing ladders.

Responsibilities

• Maintain communication with management within 24 hours.
• Install displays according to planograms.
• Complete all required forms before leaving each site.

Skills

Effective communication

Leadership skills

Adaptability

Education

High school diploma or equivalent

Tools

Smartphone

Hand and power tools

Job description

Overview

Job Type: Per Required Need
Work Location: Market – SS – MO – Kansas City
Schedule: Monday–Friday (Weekends not required)
Travel: Up to 90 miles from home; paid drive time & mileage reimbursement

Responsibilities

• Maintain consistent communication with field services management within 24 hours of contact.
• Keep availability records updated accurately.
• Complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixturing according to planograms.
• Complete required forms, images, and surveys before leaving each site.
• Perform break‑fix repairs to ensure displays and fixtures function properly.
• Participate in early‑morning installations and team installations (2+ people) and provide feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist teammates as needed.
• Submit timecards on time and report anomalies daily with required corrections.
• Work independently in a fast‑paced environment.
• Complete training and certification programs.
• Track, record, and communicate activity via designated systems/workflows.
• Be available for weekend assignments as needed.
• Schedule and plan hours and locations, which may vary week to week, including early mornings and holidays.
• Accept and schedule all assigned jobs within 48 hours of receipt.
• Follow all directives, executing fully and completely.
• Collaborate with the shared services team to ensure goals, identify opportunities for improvement, and drive solutions.
• Build and maintain strong relationships with local/regional markets, clients, retailers, and field representatives.
• Demonstrate professionalism, effective communication, and strong leadership while representing the company.
• Work across all aspects of the company and through cross‑functional processes for operational success.
• Ensure customer and client satisfaction meets established shared‑service field KPIs.
• Be open to giving and receiving feedback.

Qualifications

• Age 18 or older and authorized to work in the United States.
• Flexible availability: Monday‑Friday, weekends and holidays, early mornings, and late nights as needed.
• Minimum 20 hours of fieldwork within a rolling 30‑day period.
• Physical abilities: climb a ladder up to 10 ft., lift up to 60 lbs., kneel, walk, crouch, bend, and reach overhead.
• Adaptability to changing tasks and work environments.
• Effective communication skills via phone, text, and email; use of a smartphone for clock‑in/out, photo capture/upload, application use, and internet connectivity.
• High school diploma or equivalent (retail or merchandising experience beneficial but not mandatory).
• Preferred installation and merchandising experience, proficiency with hand and power tools, and ability to follow planogram directives.
• Own an Android or Apple mobile device for photo and data upload.
• Complete all training assignments within the designated timeframe.
• Reliable transportation, valid driver’s license, proof of insurance, and willingness to travel up to 90 miles per assignment.
• Superior leadership, communication, and presentation skills with sound judgment and problem‑solving ability.
• Capability to work autonomously with excellent time management and reporting skills.

Benefits

• $17.10 per hour.
• Next‑day pay on demand with DailyPay.
• Paid drive time and mileage reimbursement.
• Paid training.
• Flexible self‑scheduling options and fixed shifts based on availability.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.