Retail Display Installer – Technology

2020 Companies, Inc.; Fort Wayne (IN); On-site; USD 18,752 - 26,708; Full time

Benefits offered by this job

Paid training

Flexible self‑scheduling options

Paid drive time and mileage reimbursement

Job summary

2020 Companies, Inc. is seeking a Retail Display Installer in Fort Wayne, Indiana. This position requires travel up to 90 miles and involves various responsibilities, including installing and maintaining retail displays, ensuring a high standard of execution and customer satisfaction.

Ideal candidates should have strong communication skills, installation experience, and the ability to adapt to changing environments. A high school diploma is required, along with reliable transportation and flexibility to work Monday to Friday, including some weekends and holidays.

Qualifications

• Age & Eligibility – 18 or older; authorized to work in the United States.
• Availability – Flexible Monday to Friday; weekend, holiday, early morning and late-night availability as needed; maintain minimum 20 hours in 30‑day period.
• Physical Abilities – Climb ladders up to 10 feet; lift up to 60 lbs; kneel, walk, crouch, bend, grasp and reach overhead.
• Adaptability – Adjust quickly to changing tasks and work environments.
• Communication Skills – Effective communication via phone, text, and email; use smartphone for clock-in, photos and app navigation.

Responsibilities

• Respond to field services management within 24 hours of contact and maintain accurate availability.
• Complete all assigned jobs on or before scheduled end dates, including installing and building displays, end caps, and fixturing.
• Conduct break-fix repairs to ensure displays and fixtures are fully functional.

Skills

Effective communication via phone, text, and email

Installation and merchandising experience

Strong leadership skills

Ability to follow planogram directives

Proficiency with hand and power tools

Education

High school diploma or equivalent

Tools

Android or Apple device

Job description

Overview

Retail Display Installer – Technology. Travel up to 90 miles from home. Work Monday–Friday; weekends and holidays as needed.

Schedule & Compensation

• Minimum 20 hours of fieldwork within a rolling 30‑day period.
• $16.50 per hour.
• Paid drive time and mileage reimbursement.
• Next‑day pay on demand with DailyPay.
• Paid training and flexible self‑scheduling options.

Key Responsibilities

• Respond to field services management within 24 hours of contact and maintain accurate availability.
• Complete all assigned jobs on or before scheduled end dates, including installing and building displays, end caps, and fixturing.
• Complete necessary forms, images, and surveys for each job before leaving the site.
• Maintain and update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and team installations (2+ people) and provide solution feedback.
• Manage virtual software, submit accurate timecards, and report anomalies daily.
• Attend training and certification programs; assist other team members as needed.
• Track, record, and communicate activity via designated systems and workflows.

Scheduling & Planning

• Schedule hours and locations may vary week to week, including occasional weekends; early morning hours and holidays may be required.
• Accept and schedule all assigned jobs within 48 hours of receipt.

Relationship Development

• Build and maintain strong relationships with shared services teams, local/regional markets, clients, retailers, and field representatives.
• Collaborate across teams to drive solutions and operational efficiencies.

Leadership & Cross‑Functional Work

• Demonstrate professionalism, effective communication, and strong leadership while representing the company.
• Set a high standard for behavior, foster a positive work environment, and maintain transparent, respectful communication.

Customer & Client Satisfaction

• Ensure customer and client satisfaction meets established KPIs as determined by field management.
• Provide and receive feedback to continually improve performance.

Qualifications

• Age & Eligibility – 18 or older; authorized to work in the United States.
• Availability – Flexible Monday to Friday; weekend, holiday, early morning, and late‑night availability as needed; maintain minimum 20 hours in 30‑day period.
• Physical Abilities – Climb ladders up to 10 feet; lift up to 60 lbs; kneel, walk, crouch, bend, grasp, and reach overhead.
• Adaptability – Adjust quickly to changing tasks and work environments.
• Communication Skills – Effective communication via phone, text, and email; use smartphone for clock‑in, photos, and app navigation.
• Education – High school diploma or equivalent; prior retail or merchandising experience beneficial.
• Experience – Installation and merchandising experience preferred; proficiency with hand and power tools; ability to follow planogram directives.
• Technology – Own Android or Apple device; navigate communication platforms independently.
• Training – Complete all training assignments within designated time frames; work collaboratively and autonomously.
• Transportation – Reliable transportation; valid driver’s license and proof of insurance; willingness to travel up to 90 miles per assignment.
• Leadership & Communication – Strong leadership skills; sound decision‑making; good judgment; problem‑solving; excellent time‑management and reporting.

Equal Opportunity

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.