Retail Department Supervisor - Front & Back End Ops

Lowe's; Marrero (LA); On-site; USD 40,000 - 60,000; Full time

Job summary

Lowe's in Marrero seeks a Department Supervisor to lead front-end and back-end operations, ensuring excellent customer service and efficient staffing. You will coach associates, participate in hiring decisions, and drive safety and process improvements across the department.

The role emphasizes cross-functional leadership, shift coverage optimization, and adherence to store policies. Prior supervisory experience in retail is preferred.

Qualifications

• High school diploma or GED; equivalent experience may be considered in lieu of education.
• 3 years retail experience (or 5 years if education not met).
• Experience directing or supervising teams (with or without direct report responsibility).
• Experience supporting training, mentoring and developing associates.
• Experience working cross-functionally.
• Ability to obtain sales-related licensure or registration as required by law.

Responsibilities

• Oversees front-end operations to ensure efficient checkout, returns and customer service.
• Drives staffing decisions to meet customer demand and department needs.
• Provide coaching and timely feedback to team members; rebalance work as needed.
• Participate in interviews and input on new hires within assigned area.
• Foster growth through coaching, recognition and performance feedback.
• Ensure safety, security and shrink prevention across the store.

Skills

Team leadership

Staff coaching

Customer service

Cross-functional collaboration

Communication

Problem solving

Adaptability

Education

High school diploma or GED

Tools

Project Tool

Genesis

Sterling

M2O

Thin Client

Job description

Lowe's in Marrero seeks a Department Supervisor to lead front-end and back-end operations, ensuring excellent customer service and efficient staffing. You will coach associates, participate in hiring decisions, and drive safety and process improvements across the department.

The role emphasizes cross-functional leadership, shift coverage optimization, and adherence to store policies. Prior supervisory experience in retail is preferred.