Retail Department Manager - Elevate Sales & Service

Floor & Decor; Lowell (AR); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Referral Bonus Program

Medical/Dental/Vision/Life insurance

Paid vacation and sick time

Paid holidays

Job summary

Floor & Decor is seeking an accomplished retail leader to drive sales budgets and deliver an exceptional shopping experience. You will model customer service, oversee merchandising, staff training, and store operations, and collaborate with executive leadership on performance metrics.

The role emphasizes scheduling, training, compliance, and maintaining brand standards in a fast-paced store environment.

Qualifications

• Three to five years retail management experience.
• Ability to operate in a high volume, complex location.
• Self-starter with initiative.
• Skilled in recruiting, hiring and training associates.
• Excellent communication, interpersonal and analytical skills.
• Independent discretion in a fast-paced environment.
• Ability to grow the company's market share.
• Strong customer service skills under pressure.

Responsibilities

• Achieve sales budgets and deliver an exceptional shopping experience.
• Lead customer service focusing on People, Product, Price and Pro Services.
• Merchandise strategically and maintain brand standards.
• Ensure store safety, loss prevention, and risk management.
• Schedule coverage during peak periods and manage staff performance.
• Train and develop store associates and monitor retention.
• Handle HR duties and store operations alignment with HQ.

Skills

Retail management

Leadership

Staff training

Customer service

Analytical skills

Communication

Hiring

Job description

Floor & Decor is seeking an accomplished retail leader to drive sales budgets and deliver an exceptional shopping experience. You will model customer service, oversee merchandising, staff training, and store operations, and collaborate with executive leadership on performance metrics.

The role emphasizes scheduling, training, compliance, and maintaining brand standards in a fast-paced store environment.