Retail Department Manager — Lead Sales & Service Excellence

Floor & Decor Holdings Inc.; Fresno (CA); On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

401k with company match

Employee Stock Purchase Plan

Paid vacation

Paid holidays

Job summary

Floor & Decor Holdings Inc. is seeking an experienced Retail Leader to drive store sales, manage a high-performing team, and ensure an outstanding shopping experience for customers.

You will develop staff, uphold strong merchandising standards, and utilize reports to optimize pricing and inventory in a fast-paced retail environment. The role requires 3–5 years of retail management, excellent communication, and a proven ability to lead and train teams.

Qualifications

• 3–5 years retail management experience in a high-volume environment.
• Proven ability to recruit, hire, and train staff and improve performance.
• Excellent communication, interpersonal and analytical skills; able to adapt quickly.

Responsibilities

• Drive sales and achieve budgets while delivering exceptional customer service.
• Lead and develop store team; schedule effectively to cover peak periods.
• Merchandise strategically; uphold brand standards and presentation.
• Analyze reports (P&L, CPR, BAT, STPOA, STPRC) to optimize in-stock and pricing.
• Oversee loss prevention, safety, and store operations; partner with executives as needed.

Skills

Retail leadership

Customer service

Merchandising

Staff training

P&L management

Tools

POS systems

Inventory software

Job description

Floor & Decor Holdings Inc. is seeking an experienced Retail Leader to drive store sales, manage a high-performing team, and ensure an outstanding shopping experience for customers.

You will develop staff, uphold strong merchandising standards, and utilize reports to optimize pricing and inventory in a fast-paced retail environment. The role requires 3–5 years of retail management, excellent communication, and a proven ability to lead and train teams.