Tile Department Manager: Retail Leader & Customer Champion

Floor & Decor; Nanuet (NY); On-site; USD 27,000 - 51,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision, Life

Job summary

Floor & Decor is seeking an experienced retail leader to achieve sales budgets and deliver an exceptional shopping experience across stores in a fast-paced environment. You will train staff, maintain merchandising standards, and partner with leadership on pricing, inventory, and store operations.

The role requires 3–5 years of retail management experience, strong communication and analytical skills, and the ability to manage high-volume operations while ensuring safety and customer satisfaction.

Qualifications

• Three to five years retail management experience.
• Excellent communication, interpersonal and analytical skills.
• Ability to recruit, hire, and train associates.

Responsibilities

• Drive sales budgets and provide exceptional shopping experiences.
• Engage customers and ensure quality customer service by store associates.
• Merchandise strategically and maintain store presentation standards.
• Ensure safety and loss prevention guidelines are followed.
• Train and develop store staff and supervise as needed.

Skills

Retail management

Customer service

Communication

Analytical skills

Job description

Floor & Decor is seeking an experienced retail leader to achieve sales budgets and deliver an exceptional shopping experience across stores in a fast-paced environment. You will train staff, maintain merchandising standards, and partner with leadership on pricing, inventory, and store operations.

The role requires 3–5 years of retail management experience, strong communication and analytical skills, and the ability to manage high-volume operations while ensuring safety and customer satisfaction.