Retail Department Leader: Elevate Customer Experience

H&M; San Luis Obispo (CA); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Staff discount 25%

Benefits package

401K

Job summary

H&M in California is seeking a Department Supervisor to support the Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and store. You will align with H&M standards, policies, and procedures to meet customer and colleague expectations.

You’ll lead daily operations, coach the team, ensure visual and commercial standards, and manage fitting room and checkout routines, while upholding legal requirements.

Qualifications

• Emerging leader who enjoys taking responsibility.
• Ambitious, effective communicator, and analytical.
• Motivated by performance and customer-centric success.

Responsibilities

• Support omni customer experience and drive store performance.
• Lead team development and daily communications.
• Ensure compliant operations and in-store processes.
• Open and close store daily.

Skills

Leadership

Communication

Analytics

Customer service

Job description

H&M in California is seeking a Department Supervisor to support the Sales and Profit goals by executing a plan to deliver the Best Customer Experience in the department and store. You will align with H&M standards, policies, and procedures to meet customer and colleague expectations.

You’ll lead daily operations, coach the team, ensure visual and commercial standards, and manage fitting room and checkout routines, while upholding legal requirements.