Store Department Leader | Growth & Customer Experience

H&M; California; On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Staff discount

Health benefits

401K

Job summary

H&M in California is seeking a Department Manager to lead an in-store team and drive a seamless omni-channel customer experience. You will align visual standards with global guidelines and promote brand values in every interaction with customers.

You’ll oversee recruitment, onboarding, and ongoing development of your team, manage scheduling, and collaborate with the Visual Merchandising team to ensure compelling product presentation and strong commercial execution.

Qualifications

• Proven leadership experience in retail environments.
• Strong ability to manage a team and develop talent.
• Comfortable working with budgets, targets, and analytics.

Responsibilities

• Lead and support the store team to deliver an exceptional customer experience.
• Drive sales, analyze performance, and implement plans to optimize profitability.
• Recruit, onboard, and develop team members; conduct regular performance reviews.

Skills

Leadership

Team management

Budgeting

Customer service

Visual merchandising

Job description

H&M in California is seeking a Department Manager to lead an in-store team and drive a seamless omni-channel customer experience. You will align visual standards with global guidelines and promote brand values in every interaction with customers.

You’ll oversee recruitment, onboarding, and ongoing development of your team, manage scheduling, and collaborate with the Visual Merchandising team to ensure compelling product presentation and strong commercial execution.