Retail Department Leader: Customer Experience & Growth

Bass Pro Shops; Allen (TX); On-site; USD 58,000 - 78,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops in Allen, TX is seeking a Retail Manager to supervise one or more sales departments, focusing on merchandise presentation, inventory control, pricing and customer service. You will lead staff, develop talent, and ensure achievement of financial plans.

You will open/close the store, oversee scheduling, recruit and coach associates, and drive a legendary shopping experience by guiding customers to the best products and services, including CLUB memberships and in-store pick-up.

Qualifications

• Minimum 3-5 years in Retail Management.
• Experience leading multiple departments.
• Strong analytical and communication skills.

Responsibilities

• Oversee sales departments and merchandising to meet plans.
• Hire, train, and develop staff and manage schedules.
• Ensure customer service excellence and resolve issues.
• Execute store policies and floor operations.

Skills

Retail leadership

Customer service

Financial analysis

Team coaching

Interviewing & staffing

Tools

POS systems

Excel

Inventory management software

Job description

Bass Pro Shops in Allen, TX is seeking a Retail Manager to supervise one or more sales departments, focusing on merchandise presentation, inventory control, pricing and customer service. You will lead staff, develop talent, and ensure achievement of financial plans.

You will open/close the store, oversee scheduling, recruit and coach associates, and drive a legendary shopping experience by guiding customers to the best products and services, including CLUB memberships and in-store pick-up.