Retail Department Lead & Training Coach

Floor & Decor; Fort Myers (FL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Bonus opportunities & career advance

401k with company match

Employee Stock Purchase Plan

Paid vacation and sick time

Paid holidays

Volunteer Time Off

Job summary

Floor & Decor in Fort Myers, FL is seeking a proactive Product Sales Specialist to train and develop team members while delivering exceptional customer service. You will share product knowledge, assist customers with selections, and manage checkout processes in a fast-paced retail environment.

The role emphasizes certification, merchandising, and strong teamwork, with opportunities for growth, career advancement, and competitive benefits.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service or sales experience.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Greet customers in a helpful and courteous manner.
• Assist customers with product questions and selections.
• Process customers at checkout using the POS system and handle refunds/exchanges.
• Stock and tag merchandise displays and ensure correct pricing.
• Demonstrate merchandise and basic product knowledge to customers.
• Complete required product specialist certification courses.

Skills

Verbal communication

Written communication

Customer service

Multi-tasking

Education

High School Diploma or GED

Tools

POS system

Forklift

Job description

Floor & Decor in Fort Myers, FL is seeking a proactive Product Sales Specialist to train and develop team members while delivering exceptional customer service. You will share product knowledge, assist customers with selections, and manage checkout processes in a fast-paced retail environment.

The role emphasizes certification, merchandising, and strong teamwork, with opportunities for growth, career advancement, and competitive benefits.