Retail Department Lead — Inventory & Merchandising

Rural King; Knoxville (TN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401(k) plan with matching

Healthcare plans

Virtual doctor visits

Centers of Excellence access

Associate discount

Employee assistance program

Chaplaincy services

Job summary

Rural King Farm and Home Store is seeking a Department Lead to oversee daily department operations, including scanning outs, inventory management, price changes, and planogram adherence. You will help maintain an attractive, well-stocked space and ensure exceptional customer service at all times.

The role requires at least 2 years of retail experience, strong communication, adaptability, and attention to detail to support a high-volume, fast-paced environment and continuous improvement

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication skills.
• Demonstrated problem-solving and adaptability in changing priorities.
• Strong attention to detail and customer service orientation.

Responsibilities

• Oversee department operations including inventory, pricing, and planogram compliance.
• Maintain accurate inventory levels and perform regular stock counts.
• Manage recovery and visual presentation to ensure a neat, appealing department.
• Execute price changes accurately and update signage as needed.
• Implement playbook features and planogram sets per company guidelines.
• Maintain cleanliness and safety within the department and support customer service interactions.
• Provide friendly, proactive internal and external support and handle inquiries promptly.
• Participate in cross-training across departments to support flexibility.

Skills

Retail experience

Customer service

Communication (verbal & written)

Problem solving

Adaptability

Attention to detail

Job description

Rural King Farm and Home Store is seeking a Department Lead to oversee daily department operations, including scanning outs, inventory management, price changes, and planogram adherence. You will help maintain an attractive, well-stocked space and ensure exceptional customer service at all times.

The role requires at least 2 years of retail experience, strong communication, adaptability, and attention to detail to support a high-volume, fast-paced environment and continuous improvement