Retail Department Lead: Merchandising & Ops

Rural King; Knollwood (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Job summary

Rural King is seeking a Department Lead to oversee a store department, ensure inventory accuracy, and maintain visual standards. You will drive customer service excellence and uphold company merchandising guidelines while coordinating price changes and playbook implementations.

The role requires flexibility to cover varied hours, including nights and weekends, and a focus on teamwork and continuous improvement within a fast-paced retail environment.

Qualifications

• At least 2 years of retail experience in a department role.
• Excellent verbal and written communication to convey ideas clearly.
• Ability to adapt to changing priorities and store needs.
• Strong problem-solving and attention to detail.

Responsibilities

• Oversee department operations including inventory, price changes, and planogram sets.
• Maintain signing standards and appealing displays per company guidelines.
• Ensure accurate stock levels and reconcile discrepancies.
• Provide friendly customer service and assist with inquiries.
• Support front-end tasks and operate standard store equipment.
• Participate in cross-training and training programs.

Skills

Retail experience

Customer service

Communication skills

Adaptability

Problem solving

Teamwork

Tools

POS systems

Job description

Rural King is seeking a Department Lead to oversee a store department, ensure inventory accuracy, and maintain visual standards. You will drive customer service excellence and uphold company merchandising guidelines while coordinating price changes and playbook implementations.

The role requires flexibility to cover varied hours, including nights and weekends, and a focus on teamwork and continuous improvement within a fast-paced retail environment.