Retail Customer Specialist: Framing & In-Store Ops

Michaels Stores; Hammond (LA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Telemedicine services

Tuition assistance

Employee discounts

Job summary

Michaels is seeking a Store Associate for the Hammond, LA location to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will assist with stocking, merchandising, and store recovery to maintain an in-stock, well-presented store.

The role involves engaging customers, promoting the Rewards program and credit card, supporting omni-channel processes, and following SOPs.

Qualifications

• Retail or customer service experience preferred.
• Ability to stand for long periods and lift up to 50 lbs.
• Friendly, helpful demeanor and teamwork.

Responsibilities

• Assist customers in locating products and providing solutions.
• Provide fast, friendly checkout with accurate cash handling.
• Assist with stocking, merchandising, and store recovery.
• Support omni-channel processes including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).

Skills

Customer service

Cash handling

POS system

Merchandising

Communication

Job description

Michaels is seeking a Store Associate for the Hammond, LA location to deliver friendly customer service, help shoppers find products, and ensure a fast checkout experience. You will assist with stocking, merchandising, and store recovery to maintain an in-stock, well-presented store.

The role involves engaging customers, promoting the Rewards program and credit card, supporting omni-channel processes, and following SOPs.