Retail Customer Service Team Lead

Bass Pro, LLC; Lehi (UT); Sur place; USD 42 000 - 54 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Discounts on retail merchandise

Résumé du poste

Bass Pro Shops in Lehi, UT is seeking a Customer Service Team Lead to direct department associates, manage staffing, and ensure outstanding guest experiences. The role involves merchandising, pricing, inventory control and coaching to meet store goals.

The ideal candidate has 2–4 years in retail sales with supervisory experience, strong customer service focus, and proficiency with POS and inventory systems. Apply today.

Qualifications

• High School Diploma or equivalent required.
• 2–4 years in retail sales experience.
• Supervisory experience is a plus.
• Strong interpersonal and communication skills.
• Proficiency with PC-based word processing, spreadsheets, and POS systems.

Responsabilités

• Direct daily direction to department associates.
• Staff the department and assist in interviewing and training.
• Execute merchandising directives and maintain plan-o-grams.
• Provide excellent customer service and staff coaching.

Connaissances

Numerical skills

Communication & presentation

People management

PC/office software

Interpersonal skills

Formation

High School Diploma or equivalent

Outils

POS systems

Inventory management software

Description du poste

Bass Pro Shops in Lehi, UT is seeking a Customer Service Team Lead to direct department associates, manage staffing, and ensure outstanding guest experiences. The role involves merchandising, pricing, inventory control and coaching to meet store goals.

The ideal candidate has 2–4 years in retail sales with supervisory experience, strong customer service focus, and proficiency with POS and inventory systems. Apply today.