Retail Team Lead: Customer Service & Merchandising

Bass Pro Outdoor World; Lehi (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Outdoor World in Lehi, Utah seeks a Team Leader to direct associates in daily merchandising, pricing, stocking and customer service within the department.

You'll support management in staffing, training and implementing corporate directives, while maintaining a friendly, efficient shopping experience and achieving department goals. This role emphasizes teamwork, accountability, and delivering a legendary customer experience every time.

Qualifications

• High School Diploma or equivalent required.
• 2–4 years of Retail Sales experience.
• Supervisory experience is a plus.

Responsibilities

• Directs department activities daily to meet sales and service goals.
• Assist GSM/DM with staffing, interviewing and training.
• Maintain pricing, planograms and inventory.
• Provide exceptional customer service and product knowledge.
• Coach and motivate associates to deliver a positive team environment.

Skills

Merchandising

Customer service

Staff supervision

Training

Scheduling

Pricing

Inventory control

Education

High School Diploma

Tools

POS systems

Inventory management systems

Job description

Bass Pro Outdoor World in Lehi, Utah seeks a Team Leader to direct associates in daily merchandising, pricing, stocking and customer service within the department.

You'll support management in staffing, training and implementing corporate directives, while maintaining a friendly, efficient shopping experience and achieving department goals. This role emphasizes teamwork, accountability, and delivering a legendary customer experience every time.