Retail Customer Service & Stock Specialist

H-E-B; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

H-E-B is seeking a Customer Service Representative to ensure a well-stocked, clean, and inviting department while delivering superior customer service. You will stock and rotate products daily, maintain signage and shelf tags, and help with backroom organization for night crews and trucks.

The role emphasizes safety, sanitation, and attention to detail as you assist customers, answer questions, and support department goals. Prior retail experience and strong communication are beneficial.

Qualifications

• Strong customer service skills required.
• Proficiency in written and spoken communication.
• Ability to plan, organize, and prioritize tasks.
• Education: HS Diploma or GED (or equivalent).

Responsibilities

• Provide superior customer service and assist customers with selections.
• Stock, rotate, and merchandise products; maintain signs and shelf tags.
• Keep department clean, organized, and sanitary; follow safety procedures.
• Assist with inventory, loading/unloading, and backroom organization.
• Support various departments and adapt to store needs as required.

Skills

Customer service

Communication

Interpersonal skills

Reading

Writing

Planning & organizing

Education

HS Diploma or GED

Job description

H-E-B is seeking a Customer Service Representative to ensure a well-stocked, clean, and inviting department while delivering superior customer service. You will stock and rotate products daily, maintain signage and shelf tags, and help with backroom organization for night crews and trucks.

The role emphasizes safety, sanitation, and attention to detail as you assist customers, answer questions, and support department goals. Prior retail experience and strong communication are beneficial.