Food Service & Customer Experience Pro

H-E-B; Fredericksburg (TX); On-site; USD 23,000 - 32,000; Full time

Job summary

H-E-B is seeking a Food Service Representative to maintain a well-stocked department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety and sanitation standards.

You will handle customer inquiries, take orders, and assist shoppers in selecting items. The role includes cross-department support in Bakery, Deli, and Prepared Foods as needed.

Qualifications

• HS Diploma or GED or equivalent is required.
• Knowledge of computer systems and equipment is required.
• Strong customer service skills are required.
• Good communication and interpersonal skills are required.
• Reading and writing skills are required.
• Planning and organizing skills are required.
• Ability to work in a fast-paced environment is required.

Responsibilities

• Provide superior customer service and maintain a well-stocked, well-maintained department.
• Take orders from customers by telephone or in person and assist with selections.
• Prepare, package, and merchandise fresh products daily.
• Maintain food safety and sanitation standards across the department.
• Support Bakery, Deli, and Prepared Foods as needed (baking, decorating, catering prep, etc.).
• Perform inventory management and operate relevant ordering systems.

Skills

Customer service

Tech literacy

Communication skills

Reading and writing

Planning and organizing

Fast-paced work

Education

HS Diploma or GED or equivalent

Tools

Label machine

Scales

Point-of-sale system

Job description

H-E-B is seeking a Food Service Representative to maintain a well-stocked department and deliver superior customer service. You will prepare, package, and merchandise fresh products daily while upholding food safety and sanitation standards.

You will handle customer inquiries, take orders, and assist shoppers in selecting items. The role includes cross-department support in Bakery, Deli, and Prepared Foods as needed.