Retail Customer Experience Specialist

H.E.B.; Northlake (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

H-E-B in Northlake, TX is seeking a Customer Service Representative responsible for keeping the department well-stocked and maintained while delivering superior customer service.

You will stock, rotate products daily, assist customers, support inventory control, and ensure safety and sanitation standards across the department. This role also involves merchandising and signage to support store presentation.

Qualifications

• Strong customer service skills required.
• Clear communication and interpersonal abilities.
• Reading and writing proficiency required.
• Planning and organizing tasks effectively.

Responsibilities

• Stock and rotate items daily to keep department stocked.
• Provide superior customer service and assist with product selections.
• Merchandise products and use suggestive selling to drive sales.
• Maintain cleanliness, safety, and sanitation in the department.
• Prepare tags and signage as needed.
• Assist with inventory control and backroom organization.

Skills

Strong customer service skills

Communication and interpersonal skills

Reading and writing skills

Planning and organizing skills

Education

HS Diploma or GED (or equivalent)

Job description

H-E-B in Northlake, TX is seeking a Customer Service Representative responsible for keeping the department well-stocked and maintained while delivering superior customer service.

You will stock, rotate products daily, assist customers, support inventory control, and ensure safety and sanitation standards across the department. This role also involves merchandising and signage to support store presentation.