Retail Customer Service Specialist — Front Desk & Admin

Ashley Furniture Industries; Burbank (CA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health, dental, and vision insurance

Employee discount from 10% - 30%

401K

Paid time off

Job summary

A leading furniture retailer located in Burbank is seeking a Customer Service Representative to provide exceptional service and support to customers. This role involves greeting customers, processing sales orders, and managing customer accounts. The ideal candidate will thrive in a team environment and possess strong communication skills. Benefits include health insurance, paid time off, and employee discounts. Join this company known for its commitment to quality and career advancement opportunities.

Qualifications

• Legally authorized to work in the US.
• At least 1 year of customer service experience preferred.
• Ability to work flexible hours, including weekends.

Responsibilities

• Greet all customers in a warm manner representing the brand image.
• Assist with processing sales orders accurately and efficiently.
• Process customer credit applications and maintain accurate records.
• Address customer inquiries and concerns professionally.

Skills

Customer Service

Microsoft Office Suite

Team Collaboration

Education

High school diploma or equivalent

Job description

A leading furniture retailer located in Burbank is seeking a Customer Service Representative to provide exceptional service and support to customers. This role involves greeting customers, processing sales orders, and managing customer accounts. The ideal candidate will thrive in a team environment and possess strong communication skills. Benefits include health insurance, paid time off, and employee discounts. Join this company known for its commitment to quality and career advancement opportunities.