Retail Customer Experience Specialist

Ashley Furniture Industries; Reno (NV); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Extended health, dental, and vision benefits

Employee discount

Life/Disability insurance

401(k)

Paid time off

Job summary

A leading furniture retailer in Reno is seeking a Customer Service Representative. This role involves greeting customers, processing sales orders, and resolving inquiries. Ideal candidates should have a high school diploma and at least one year of customer service experience. The position offers benefits including health insurance, employee discounts, and a 401(k). Candidates must be legally authorized to work in the US and able to work flexible hours, including weekends and holidays.

Qualifications

• At least 1 year of customer service, office, and/or administrative experience preferred.
• Ability to work flexible hours, including weekends and holidays.
• Legally authorized to work in the US.

Responsibilities

• Deliver exceptional customer service and create positive experiences.
• Process sales orders and maintain customer account information.
• Address customer inquiries and resolve issues professionally.

Skills

Customer service experience

Proficiency in Microsoft Office Suite

Attention to detail

Ability to work in a team

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Retail management software

Job description

A leading furniture retailer in Reno is seeking a Customer Service Representative. This role involves greeting customers, processing sales orders, and resolving inquiries. Ideal candidates should have a high school diploma and at least one year of customer service experience. The position offers benefits including health insurance, employee discounts, and a 401(k). Candidates must be legally authorized to work in the US and able to work flexible hours, including weekends and holidays.