Retail Customer Service Specialist

michaels; Bloomingdale Township (IL); On-site; USD 21,000 - 24,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Commuter benefits

Job summary

Michaels CHI-BLOOMINGDALE, IL is seeking a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will assist with stocking, merchandising, and store recovery to maintain in-stock conditions.

Responsibilities include processing cash transactions, promoting the Rewards program, and supporting Buy Online Pickup in Store and Ship From Store. Must be at least sixteen years old; nights and weekends may be required.

Qualifications

• Retail and/or customer service experience preferred.

Responsibilities

• Deliver friendly customer service and help customers shop the store.
• Complete fast, friendly checkout with cash handling to standards.
• Assist with truck unload, stocking, planograms and store recovery.
• Engage customers on rewards programs and enrollments.
• Support omni-channel processes including BOPIS/SFS.
• Follow SOPs, safety and company policies.

Skills

Customer Service

Retail Experience

Cash Handling

Teamwork

Communication

Problem Solving

Job description

Michaels CHI-BLOOMINGDALE, IL is seeking a Store Team Member to deliver friendly customer service, help customers find products, and ensure a fast checkout experience. You will assist with stocking, merchandising, and store recovery to maintain in-stock conditions.

Responsibilities include processing cash transactions, promoting the Rewards program, and supporting Buy Online Pickup in Store and Ship From Store. Must be at least sixteen years old; nights and weekends may be required.