Retail Customer Service Pro — Multi-Location

Socket.dev; Aurora (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Disability coverage

Retirement benefits

Paid parental leave

Vacation and holidays

Job summary

Sherwin-Williams in Aurora, IL is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will resolve concerns to ensure maximum client satisfaction and uphold store quality standards.

The role requires working at Store #2248 (473 IL 59 South, Aurora) with 20% time covering hours at Naperville North Store 3435. This is a full-time position with pay starting at $19.75 per hour.

Qualifications

• Experience in customer service or retail environments preferred.
• Ability to assist both wholesale and retail customers and determine needs.

Responsibilities

• Assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions.
• Promptly resolve customer concerns and maintain high levels of client satisfaction.
• Maintain product knowledge and visual/store standards.
• Work at Store #2248 in Aurora, IL and cover 20% of hours at Naperville North Store 3435.

Job description

Sherwin-Williams in Aurora, IL is hiring a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions. You will resolve concerns to ensure maximum client satisfaction and uphold store quality standards.

The role requires working at Store #2248 (473 IL 59 South, Aurora) with 20% time covering hours at Naperville North Store 3435. This is a full-time position with pay starting at $19.75 per hour.