Retail Customer Care & Sales Specialist

Socket.dev; Aurora (CO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

FSAs and disability coverage

Retirement plan

Paid time off and parental leave

Job summary

Sherwin-Williams is seeking a Customer Service Specialist for Store #707900 in Aurora, CO. You will assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions while maintaining product quality and visual standards.

This full-time role emphasizes excellent service, prompt issue resolution, and achieving store sales goals. Benefits include comprehensive health coverage and time-off options.

Qualifications

• Customer service experience in a retail environment.
• Ability to determine customer needs and suggest solutions.
• Strong communication and conflict-resolution skills.

Responsibilities

• Interact with customers to determine needs and answer questions.
• Recommend appropriate Sherwin-Williams products and solutions.
• Resolve customer concerns promptly to ensure satisfaction.
• Maintain high quality and visual standards of products and store displays.
• Support store sales goals and provide excellent service.

Skills

Customer service

Cash handling

Sales

Problem solving

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Sherwin-Williams is seeking a Customer Service Specialist for Store #707900 in Aurora, CO. You will assist wholesale and retail customers, determine needs, answer questions about Sherwin-Williams products, and recommend the right solutions while maintaining product quality and visual standards.

This full-time role emphasizes excellent service, prompt issue resolution, and achieving store sales goals. Benefits include comprehensive health coverage and time-off options.