Cross-Location Paint Customer Service Pro

Sherwin-Williams; Aurora (IL); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts (FSAs)

Paid time off & parental/medical leave

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support Store #2248 in Aurora, IL, with 20% time at nearby locations. You will assist customers in person and by phone, recommend products, and drive sales while maintaining high store standards.

Eligible benefits cover medical, dental, vision, FSAs, disability, retirement, and generous paid time off. The role requires lifting up to 70 lbs occasionally, a valid US driver’s license, and availability for evenings/weekends.

Qualifications

• Must be at least eighteen (18) years of age.
• Authorized to work in the United States without visa sponsorship.
• Must have a valid, unrestricted Driver’s License.
• Must lift up to 50 lbs frequently and 70 lbs occasionally.
• Availability for evenings and weekends; internal ratings and HR Cloud training relevant for current role.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products.
• Build productive trust with wholesale and retail customers.
• Process sales transactions accurately following policies and procedures.

Skills

Customer service

Sales

Cash handling

Spanish language

Education

High School diploma or GED

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support Store #2248 in Aurora, IL, with 20% time at nearby locations. You will assist customers in person and by phone, recommend products, and drive sales while maintaining high store standards.

Eligible benefits cover medical, dental, vision, FSAs, disability, retirement, and generous paid time off. The role requires lifting up to 70 lbs occasionally, a valid US driver’s license, and availability for evenings/weekends.