Retail Customer Service Pro - Home Improvement Expert

Lowe's Companies, Inc.; Whitehall Township (MI); Sur place; USD 19 000 - 25 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k) and EmployeeS

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe’s is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience in a part-time role at our store.

You will assist with locating merchandise, handle orders and deliveries, and may be cross-trained in different departments to provide outstanding service. This position supports our stores with customer-focused help and efficient store operations.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsabilités

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer basics

Retail tech devices

Math basics

Physical stamina

Lifting 25 lbs

Description du poste

Lowe’s is looking for a Customer Service Associate to welcome customers, help them find products, and ensure a positive shopping experience in a part-time role at our store.

You will assist with locating merchandise, handle orders and deliveries, and may be cross-trained in different departments to provide outstanding service. This position supports our stores with customer-focused help and efficient store operations.